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Reviews

***** A & R Moving is rated 4.9 out of 5 stars, based on 51 reviews!

  • *****

    Two times I have used this company and both times they were prompt and efficient. Definitely I strongly recommend them. The second time I called them, I needed help with a disaster of a situation that another company left me with. They were out within 45 minutes and moved the stuff I needed. Absolute units.

  • *****

    If I could give these guys 6 stars, I would. We did not plan our move super well, and needed someone to come help with our large items ASAP. We called them on Easter Sunday at 7:15 am hoping they might be able to help us out. They picked up immediately and said they could be at our apartment as soon as 8:00 am!! On Easter Sunday!!!! It was an Easter miracle! They charged 70 bucks an hour for two guys, or offered us 4 guys for 140 an hour. We took two guys since we said we would be helping out as well. It was an additional $100 for the truck rental on their end and they called us the moment they were outside. There were no additional side charges. Period. Just $100 dollars plus $70 per hour. SUPER good deal! I received a quote from one other place, and the other place had me fill out a huge quote for, and quoted me over 500. We had a bunch of other boxes and small stuff but told them to just grab the big stuff.

    In total we had the following items to move: 1 couch that pulled out to a queen sized bed, 1 dining room hutch, 1 huge cat tree, 1 enormous dining room table, 1 queen sized bed and giant mattress, 1 large dresser, 1 TV stand, 1 coffee table, 1 kitchen block/cart, 1 large cupboard, 1 Huge desk with a versa desk on top, 1 entry way bench, and 1 set of file cabinet drawers.

    We lived on the first floor of an apartment building (still had a flight of stairs to go down) and we were moving to the 2nd floor of a new place just down the street (still had about 3 flights of stairs). Both places had very difficult back stairwells (common with old apartment buildings) to maneuver.

    Mark and William showed up and did an absolutely stellar job. They took a total of 2.5 hours and took incredible care of every one of our items. In total, our final bill $275. These guys rocked and the price was so reasonable. I was literally in shock watching how quickly and efficiently they moved. They were lifting things as if the items weighed nothing. At one point one of them had the set of file cabinet drawers strapped to their back and just breezed up the back stairs. I literally couldn't believe it! They were so so so friendly and kind.

    I would recommend A&R moving to anyone and everyone!!!!!!

  • *****

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  • *****

    I am very pleased with the job that Mark and his crew did moving my son's belongings from Evanston to Chicago. The planning was all done long distance as I am in Florida. Mark was very reliable, showed up on time and his price was very fair. I used him again two months later to go back and move the box spring and mattress and had the same experience. I would hire Mark again.

  • *****

    Mark and his crew showed up exactly when they said they would. Fairly priced, professional and friendly.

  • *****

    Update - Mark followed up with me to make things right. He obviously cares about the business and seems like a nice person. He is going above and beyond to make this right by first refunding $200 for the table I will be discarding and he also offered to fix the other furniture scratches/marks next week.
    ---------------------------
    While A & R moving were cheaper than most other quotes, at the end of the day - you get what you pay for.
    My understanding is that the movers Mark hires for the job are not full time professionals because they don't have a protocol for handling furniture or moving heavy items. On the flip side, all the movers were really friendly and pleasant to talk to. I had the following issues and will not go with these movers again -
    (1) After explaining numerous times that my furniture was expensive, I see several scratches and marks on multiple items (dresser/bed/side table)
    (2) They ran out of blankets for the furniture and starting using plastic to cover furniture, which did not help.
    (3) One of the movers broke a bulb in the hallway but did not clean up the mess right away or replace the bulb later on.
    (4) Out of 4 movers, only 2 movers knew how to dissemble and assemble furniture and it took them quite a while to do so. I have had movers who do these things very efficiently, quickly, and meticulously. However, these guys had a challenging time figuring out how to assemble everything back. They also ended up not using all the screws they took out after dissembling furniture because they were in a hurry (everything looks fine currently so I am hoping nothing is indeed left loose)
    (5) They did not have one of the key pieces of tools (L wrench set) and fortunately because my husband had a tool box, they ended up using his' for the entire day. At the end of the day, I had to remember to get it back from them.
    (6) A & R had apparently overbooked and because the guys took longer than expected, he called and yelled at the guys multiple times over phone. As a customer, I felt this was a tad unprofessional.
    (7) I was quoted and had a deal for $450 but at the end of the day, I was charged $ 600, which I was OK paying given the amount of time the guys took but felt it was slightly unfair to quote a lower price in the beginning when you know it could take so much more long

  • *****

    Before our move, we researched and asked for quotes. We got back quotes that were 3 times as much. Mark gave us the best quote and was beyond willing to answer all our questions.

    When we moved, they were on time and beyond ready to work. We were floored how efficient they were!! I highly recommend them!

  • *****

    I am moved into my new place and very happy with the decision I made to hire A & R Moving! Mark and his crew were able to get me moved out and in in under 4 hours and only charged me for 3! That's very kind of them. My move was a last-minute booking. I emailed through YELP on a Saturday and was moved in by 1:30pm Monday. They guys were extremely professional and only engaged in conversation when I initiated it. They brought their own drinks and didn't ask me for anything which was really nice. They came to work and they were very careful with all of my items, making sure to completely clear out my former apartment and get everything into my new place and setting up my bed and table again. All in all, I know this is the company I will use again for future needs. Best of all, they were the reason I had a very stress-free moving day! Thank you to Mark and his crew!

  • *****

    These guys were good hard working people on a mission. I appreciate how they did not waste anytime and gave me a discount because there were only 2 movers instead of the originally planned 3. I don't think it slowed them at all so I appreciated the discount. I would recommend for any crosstown move.

  • *****

    Mark and his crew were amazing! We moved from Atlanta to Evanston and did not know certain size Penske trucks weren't allowed on certain streets! We called in panic and his crew literally came to save us from where we were stuck to drive our truck and unload our items in our new place! They are loyal, honest and they do not stop until the job is done! They are the sweetest group of movers I've ever come across. To stop what they were doing to come and save us in an unfamiliar place - something I will forever remember. Parish you are the man! I would use these guys again at anytime. Thank you!

  • *****

    We moved here from Georgia with a Penske truck loaded with our stuff! We got lost and could not find our way to our apartment with the "truck routes". We called Mark, and he send his crew to come get us and drive the truck to our new apartment. We called Mark almost in tears, and he was on a job, but still picked up the phone and sent his two men to come get the truck for us. They did an awesome job unloading and making sure they asked where we wanted each box or piece of furniture. They then helped us drive the truck back to return to Penske!!!!! And they never once charged us extra for having to come get us or returning the truck!!!! They even had to come back the next morning and actually showed up!!!!! They will do whatever it takes to finish the job! And to finish it well!We are truly thankful for them and will forever use them from now on! We owe our move in to Mark and his crew!!! We thank you so much! We highly recommend them!!!!

  • *****

    Marc and his crew did a great job. Take care loading out and into new place, made sure everything was where I wanted it, kept boxes organized, etc. They worked hard the whole time without breaks. No breakage either!

  • *****

    Mark of A & R Moving helped move items within our four-level home--all with stairs. We needed a very heavy treadmill moved from the fourth level to the first, and a credenza moved up one level. We were very pleased.

    I like to support local small businesses, and A & R did a first class job in a professional manner. They arrived on time, worked efficiently and cautiously, and charged a reasonable fee. We will call A & R again for our moving needs. I highly recommend A & R Moving.

  • *****

    Pros: They were quick, efficient and careful. They moved my daughter's stuff from a storage unit and carried it up to her 3rd floor apartment (no elevator). In addition they unpacked our truck full of items helped put together her ikea bed.

    Cons: They were 20 minutes late BUT they discounted their original quoted prices and still worked two hours.

    I would definitely use them again

  • *****

    Mark communicated clearly regarding pricing before our big move and when he became delayed by an earlier job. During the move he and his helper efficiently and safely packed up some heavy furniture and other odds and ends and helped me deliver it to a donation center and then to a storage facility. They were friendly and helpful and worked hard.

  • *****

    I do not write reviews on Yelp but these guys deserve it. My original movers did not show up, and I was stranded on the busiest moving of the year. We called several places with no luck until I called A&R. They had 2 guys at my place immediately and then 2 more as they were available. Having my own rental truck helped make it possible, but the heroes of the day are the 4 guys who helped my wife and I in a pinch. Also what I was charged was very reasonable as well. I am very grateful.

  • *****

    A&R helped me unload a full 15' U-Haul into my apartment. They did a great job, no damage, unwrapped the packing materials and put the furniture in the right place. They also complied with all of the apartment building's strict rules. Would use them again, they took half an hour to do a job that would have taken me all day

  • *****

    Amazing & a very fair price. I was amazing they got a queen sleeper sofa hoisted up on the van through windows on the 2nd floor. Highly recommend & will hire again when we move out.

  • *****

    Working with A&R movers was fantastic. It was my first time moving with a company without my parents, and quite daunting at first, but Mark and his crew made a really comfortable experience for me. I moved from Evanston to River North, Chicago, and the staff was friendly, accommodating, and respectful. List of reasons why they're great:

    1. I had called only two days prior to my move date, asking to schedule a time. They said "of course" and came on time, at 9AM in the morning.
    2. I can be forgetful -- I completely forgot to take my bed. I only realized I had forgotten it after they all left! So I called back and asked if they could please pick it up and deliver it to me, and they did with no fuss, and charged only a small fee. What could have been a huge hassle otherwise ended up being quite simple.
    3. Mark only charged for 2.5 hours even though the whole process took more than 3.5 hours (plus, he went back to Evanston to find my bed).
    4. I had a lot of stuff that I can't pack into boxes, like vases with live flowers that I didn't want to ruin/throw out. When I told Mark and his crew about this, they didn't laugh, but instead respected my wishes and transported everything as is.
    5. NOTHING BROKE! Everything was perfect.
    6. They're just really nice guys. Mark and his crew (there was Mike, and another man I didn't get a chance to talk to as much) talked to me about food, moving to America, reality television, and a lot of other things that made the day fun.

    Highly recommended!

  • *****

    These guys are fast, responsive, and effective. All of my stuff made it to my new place, no damage, no hassles, they fit an entire one-bedroom apartment into their truck. And they were good about asking if boxes contained fragile items. Would absolutely call again for my next move.

  • *****

    I've used them three times and I'm calling them for my fourth. These guys are great. They do full moves (when my daughter moved) to small things (my mil from assisted living to full care and her possessions had to be moved) to moving pieces of furniture from our house to give to our daughter. Always friendly and careful and great prices. I've moved many times over the years but I keep coming back to these guys.

  • *****

    These guys were great! Moved a small load of a few antique pieces and furniture from one home to another. Polite, professional and friendly.

  • *****

    Mark and his team are the most awesome movers ever!

    Sparing personal details, my situation is the most stressful of my life and Mark was ever so kind, compassionate and flexible. I needed to change the move location from into a house, into storage, the dates and he was there to support me and those guys even managed to make me laugh. I thought there would be only 2 of them but 4 came, all great guys. I simply cannot recommend them highly enough!

    In other moves I worked with Midway, Golan, perhaps others I can't recall with no such sense of loyalty. Now I will never forget A&R and be ever grateful for their help. As long as I live in Chicagoland, they will be my #1 and only resource for moving. Hire them and don't worry, be happy!

  • *****

    This review is long overdue but Mark and his crew moved two apartments into a third floor walkup in record time and with plenty of care. He was courteous, prompt and on-time. And he worked harder than anyone else on his crew. I've moved a lot over the years and would have to say our move with Mark was among the best experiences I've had!

  • *****

    Recently moved in and was so impressed by the service I got at A&R. They are friendly and professional movers and took great care of my stuff. Everything made it to my new apartment in one piece and we didn't find anything broken! The move was fast and headache free... I was prepared to be completely stressed out, but A&R took care of everything.

  • *****

    I love the service ! They were on time and have very good service . Handled my items carefully from the third floor . I was expecting 3 workers but they brung 4 and still charge me the same price .
    I love the service .
    Thank you A&R

  • *****

    I Scheduled Mark and his business to move my things from Highland Park to Evanston. He arrived promptly with 3 other guys at 9am. Everyone was very nice and polite ! They had no problem dismembering my furniture to get it out my small doors, no attitudes about it at all ! Overall they moved all of my things with care, nothing broken, nothing stolen. I would defiantly recommend them ! Good prices also !

  • *****

    I was not looking forward to packing and getting ready to move, so I called these guys and glad I did. I talked to Mark and he was great. He set up everything for my move. The movers came to my house and were careful when packing and loading everything. They made it an easy move and I would definitely use them again.

  • *****

    I had to move last minute, the guys were very helpful and provided me great service. All my stuff was packed nicely and everything i owned was taken care of. if i have to move again ill for sure use A & R moving.

  • *****

    Mark, the owner, is a good guy. He really cares about his business and reputation. If something doesn't go right, Mark will do whatever it takes to fix it.

  • *****

    I was orchestrating my first move all alone and I was nervous that I would be overwhelmed trying to find the right company for the job. Luckily, I called Mark and he took my move into his capable hands. I booked rather last minute, and Mark was able to send out a team without any hassle, and my whole move was finished in about 3 hours. (1BR with large appliances and lots of furn.). They say moving is the most stressful time in a persons life, but I barely even broke a sweat! I totally recommend A&R

  • *****

    These guys were truly a life saver! I hate passionately hate moving but these guys made the experience much more pleasant. Mark brought three other guys, four total, loaded up quickly and moved us to our new place, on the THIRD floor. Very polite, trustworthy, careful with my things, and quite reasonably priced. No complaints whatsoever. Book these guys!

  • *****

    I had to move my bedroom to the other side of town and called these guys because I saw that they had really good reviews. I spoke with Mark and he set everything up for me. The movers were on time and got everything in the truck for me within a few hours. They were very careful with all of my stuff. They loaded everything up really quickly and I was able to move that day! Thank you guys!! Definitely recommend!

  • *****

    GREAT! Moving with A&R was smooth and headache free experience which I appreciate SO very much. I was moving on my own for the first time and was fretting about how on earth I would manage everything. I was moving from my family home in Evanston to the Downtown Chi area, and from start to finish, Mark and his team at A&R took great care of me and my possessions. This left me worry free to enjoy the thrill of moving into a great new place!

    Added bonus, the whole move only took a few hours, but due to some complications getting all my appliances into a 3rd floor walk up, it took a little longer than expected. This was no problem for me and I noticed later that Mark only charged for the time he had quoted me upfront, and did not tack on extra charges when I was expecting him to! :) Would definitely recommend.

  • *****

    A and R moving is the best I called them a day before I need their service and he accepted. They were on time and the handled my valuables like it was their own its the first time I've actually used a moving company and they were a great first experience. Mark gave me a good deal and a great service thanks to A and R moving for making my move a success.

  • *****

    I own a small townhouse I sublet to students near Northwestern. I like to cover moving fees as an incentive to move in. I've worked with A&R Moving 3 times now and each time I get nothing but rave reviews. Having to book over the phone is normally a pain, but not with Mark. He's always helpful and willing to take extra care because I'm not there to double-check anything. Plus he offered me a discount rate for being a constant repeat customer. His team is always on time and courteous. I trust them to be the first to welcome my renters with an easy stress-free move. I plan to continue using them!

  • *****

    A&R saved me so much time and stress! Considering we had less than two weeks to pack and relocate. They were an absolute godsend. So I hired them to help speed up the process. We planned on being there on move out day in the pickup location and then delivery was estimated to be about two weeks. So we planned to drive up and be a few days early in the new place. The movers themselves were courteous and careful with all the boxes and heavy furniture. They even got my fridge in the back of the truck safely. Everything arrived safely and on time. A&R moving did exactly what they promised and I would definitely recommend them to anyone in the area!

  • *****

    Mark and his team are superb. A and R Moving is professional, hard working and straightforward. They moved some heavy pieces of furniture to a 4 story walk up - no problem. They were very patient, communicative and friendly. I would use them again. Mark is wonderful. I recommend A and R  highly.

  • *****

    I would recommend these guys. Based on the positive reviews on Yelp, I called and scheduled A & R to move me from my 3rd floor condo into a single family home. It was difficult to move some of the furniture based on the set-up of my old place, but they were patient, persistent, and were able to disassemble (and reassemble) things when necessary. I felt the service was priced fairly (as mentioned before they do not nickel-and-dime you), the crew was positive and easy to deal with, and I would not hesitate to hire them again in the future.

  • *****

    These guys were great!  Showed up ten minutes early ready to work and did an amazing job moving very heavy furniture down narrow stairs!  Fast, efficient, and nice guys too.  I strongly recommend them and will use them for my next move!

  • *****

    I would use A&R Movers again in a heart beat! It was the most cheerful team of movers that I've ever encountered! What's more, they showed up on time, have fair rates and were even willing to dispose of furniture I no longer wanted.  A load has been lifted!

  • *****

    it is what it is

  • *****

    They showed up on time, worked hard, had a pleasant attitude.  What more can you ask?  Oh, did I mention that Mark is Jamaican and comes with all the associated pleasantry?  Moving can be stressful and he put me at ease.   It was a quick and painless.  I called last minute and they helped last minute.  Moved a 1 BR apartment across town.  Total cost was ~450+tip for 4 guys for 3 hours.  There was no nickel and dime add on fees.  They had equipment, they have an hourly rate, they showed up on time, and... boom! I'm moved!

    Can't stress enough, the employees seemed happy and affable which made the whole experience a plus.  Would recommend!

  • *****

    This was my first time using a moving company and I had a great experience with Mark and his crew.
    A& R moving was a great find. He is and his crew were prompt and very mindful of my breakables. They were a fined tune machine. I would highly recommend them!

  • *****

    I have used Mark / A & R Moving now twice and will be using them again.  Both moves were short notice and we were accommodated both times.  They are careful with everything, wrap what needs it, are able to break down and rebuild IKEA furniture which I hate doing myself, and are happy movers which makes it much better for those of us who aren't.   They charge by the hour but don't waste time.  HIGHLY recommended!!!!

  • *****

    Working with A&R movers was fanTAStic. It was my first time moving with a company without my parents, and quite daunting at first, but Mark and his crew made a really comfortable experience for me. I moved from Evanston to Downtown, and the staff was friendly, accommodating, and respectful. List of reasons why they're great:

    1. I had called only two days prior to my move date, asking to schedule a time. They said "of course" and came on time, at 9AM in the morning.
    2. I can be forgetful--I completely forgot to take my bed. I only realized I had forgotten it after they all left! So I called back and asked if they could please pick it up and deliver it to me, and they did with no fuss, and charged only a small fee. What could have been a huge hassle otherwise ended up being quite simple.
    3. Mark only charged for 2.5 hours even though the whole process took more than 3.5 hours (plus, he went back to Evanston to find my bed). Which reminds me, I should have tipped better......
    4. I had a lot of stuff that I can't pack into boxes, like vases with live flowers that I didn't want to ruin/throw out. When I told Mark and his crew about this, they didn't laugh, but instead respected my wishes and transported everything as is.
    5. NOTHING BROKE! Everything was perfect.
    6. They're just really nice guys. Mark and his crew (there was Mike, and another man I didn't get a chance to talk to as much) talked to me about food, moving to America, reality television, and a lot of other things that made the day fun.

    Highly recommended!

  • *****

    I called Mark and his team to move my things 2 days before my move in date and they were happy to do it. Unlike other moving companies who ask you to do it weeks in advance. My flight got delayed and they didn't mind that everything got pushed back a few hours. They were super careful and kind about my stuff despite moving stuff from two apartments into another apartment. They are also very familiar with the Evanston area so they know almost all the apartments and where the loading decks are located! Awesome service! Great price!

  • *****

    * This was the most pleasant moving experience I have ever had. Our move was very short notice, and I had called 2 other moving companies before A & R Moving.  Both of the other companies made me go through an automated service and leave a voicemail and hope someone called me back in time. A & R Moving  actually had a human being answer my call! I scheduled my move for the very next day, and they happily agreed. They were also reasonably priced.
    As far as the actual move went, I was very very happy with everything. Mark and his team  came to my building on time and prepared. They were friendly, but they also worked hard and quickly. They were careful with all the furniture, especially the TV's, and everything was moved without damage.
    Overall I highly recommend them, and I will be calling them the next time I move.  Our move was considered a long carry on both ends. We did not have elevators,  but the move from a vintage building , we had a deadline at the new place we had to be done by 5pm no exceptions!  
    So here's my move story.  After 2 of the other moving companies didn't work yeah the ones with the 4/5 star reviews and literally hundreds of reviews???  go figure..
    I ended up with A & R Moving. and I'm REALLY glad I did.  They came in WAY under what I was quoted for the others AND under our budget .  First of all,  I used them for 2 separate moves. One for a smaller storage-run about a week before the big move and the other to our new digs.  
    They were professional, courteous and ON TIME!!   They also didn't nickel and dime us for each and every scrape of wrapping or tape they used.. They charged us one fee for that and that was fine with us.  They wrapped our antiques, furniture, sofa etc.  
    Thanks A & R Moving and Mark's team.  HIGHLY recommend!!  Don't just assume those other movers with hundreds of reviews are the only ones out there in Chicago.. do your own research!

  • *****

    I have moved 4 times in the past 10 years and have used A & R Moving every time. Mark and his crew are very professional and goes the extra mile for you. They disassembled my two beds and dressers and even put them in the proper places and back together. Mark explained everything in detail, the two guys working with him were the bomb, they were always polite and courteous. They did a great job. I didn't get a single scratch on anything. They went above and beyond their call of duty. Very competitive pricing. I have recommended them to friends, and they were satisfied.

  • *****

    Mark and his crew were prompt and careful with my move from a third floor attic. They were pleasant and very fair in pricing the job. I would recommend them and not hesitate to use them again.

  • *****

    We had an AMAZING experience with A&R Moving! I HIGHLY recommend them!

    After dealing with a 6 hour delay (despite having made a reservation one week in advance) and the worst customer service of all time from a truly awful company called Midway Moving, IT WAS SUCH A RELIEF TO WORK WITH A&R. We called them around 7 PM (when most other places were closed or booked) and they were very friendly, offering to stop by on their way back to the office from another job. After looking around our apartment, they told us the truck they had with them was big enough and they could do the job with three movers (Midway insisted they use four...for a two-bedroom student apartment in which there was one living room set, one full bedroom set, two desks, a futon, and some boxes and smaller items).

    They immediately got to work. They took the sectional apart and wrapped it in plastic, then proceeded to move the large furniture as well as the smaller items down our three-story walk-up with ease. We were already impressed by the care they took with our glass coffee table and end table, but they took it a step further by taking apart our fairly complicated platform bed quickly, and neatly packaging the various pieces. They were all very friendly and one of the men, Marcus, chatted with my mom while taking the bed apart. After about two hours, the truck was fully loaded and they drove to the storage facility. We pitched in with the smaller items to speed up the process (it was late and we knew they had already had some other jobs that day) but they did all of the heavy lifting and arranged everything inside the unit. Everything fit perfectly!

    Even though it was late and they had not expected to be moving anyone at that time, they were always positive and never gave any indication that our move was an inconvenience. They were true to their original quote and did not charge us for the plastic wrap or the cardboard boxes they used. We had an EXTREMELY PLEASANT experience with A&R Moving. They were fast, efficient, and friendly and they were careful with our furniture. PLUS THEY WERE CHEAPER THAN MIDWAY! We will definitely be using them again when we move our belongings out of the unit!